Posted on 19/02/2013

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CCA Digital Generation Centre

Hello everyone, we hope you are all well.

Yesterday we spoke about the efforts that need to be made when trying to be successful at Social Media, today we will speak about three different aspects of Social Media.

First of all there is the tracking side of things. This is important mostly because it allows a brand to in a sense, search for mentions relevant to them. Of course this entails a lot of work but this amount of work always pays off at the end of the day. Tracking mentions always reveals the bigger picture about the brand.

Moving forward then there is the monitoring. Tracking is specific which means it will not take place every day unless you have a lot of time to play with, that’s why monitoring is great. It allows the brand to see what people are saying about them without having to sit behind…

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